Why Choose Erayak Factory Support?
Direct from the manufacturer. More protection. Less downtime.
| Warranty Features | Erayak Standard | Typical Competitors |
|---|---|---|
| First 90 Days | $0 Shipping & Repair (Pre-paid labels provided) |
Customer Pays Shipping |
| Technical Support |
1-on-1 Video Diagnosis Directly with Factory Engineers |
Standard Support Line General agents only |
| Service Source |
Factory-Original Parts Guaranteed Compatibility |
Local 3rd-Party Shops |
| Total Duration |
3-Year Protection + Optional 1-2 Year Extensions |
Fixed 2 or 3 Years |
First 90 Days
Erayak Standard
$0 Shipping & Repair
Pre-paid labels provided
Pre-paid labels provided
Typical Competitors
Customer pays shipping
Technical Support
Erayak Standard
1-on-1 Video Diagnosis
Directly with factory engineers
Directly with factory engineers
Typical Competitors
Standard support line
General agents only
General agents only
Service Source
Erayak Standard
Factory-Original Parts
Guaranteed compatibility
Guaranteed compatibility
Typical Competitors
Local 3rd-party shops
Total Duration
Erayak Standard
3-Year Protection
Optional 1-2 year extensions
Optional 1-2 year extensions
Typical Competitors
Fixed 2 or 3 years
🔧
Maintenance Kits
Original spark plugs & filters in stock.
🇺🇸
US-Based Support
Professional assistance from the USA.
🛡️
Risk-Free Start
90-day comprehensive coverage.
