The Erayak Ironclad Warranty | 3-Year Protection & Factory-Direct Support
The Erayak Ironclad Warranty
Built by Us. Backed by Us. Power You Can Trust.
| Plan Type | Total Coverage | Key Benefits |
|---|---|---|
| Consumer Use | 3 Years | 90-Day Zero-Cost Protection + 1Yr Full / 2Yr Limited |
| Commercial Use | 6 Months | Covers manufacturing defects for professional use |
0-90 Days: Zero-Cost Repair
If it's our fault, we pay for it all. For any manufacturing defect within the first 90 days, Erayak covers all parts, labor, and round-trip domestic shipping.
Years 1-3: Core Protection
Year 1: Full coverage on parts and labor.
Year 2-3: Free factory-direct replacement parts for the engine, pump, and inverter mainboard.
Common Sense Coverage
To keep your machine running for a lifetime, we expect proper care. Our warranty does not cover:
- Fuel Hygiene: Damage from stale gas (>30 days) or improper oil levels.
- Routine Maintenance: Clogged filters or neglected oil changes.
- Wear Items: Spark plugs, nozzles, hoses, and seals.
- Modifications: Unauthorized repairs or third-party alterations.
3 Steps to Get Back to Full Power
1. Instant Video Diagnosis
Skip the wait. Most issues are resolved via a quick video call with our technicians.
2. Factory-Direct Solution
If parts are needed, we ship them directly from our stock. If it needs a pro, we'll guide the repair.
3. Fast Restoration
Our goal is to minimize your downtime and get your power back online fast.
Need Support? We're Here to Help.
Have your Order ID and Serial Number (SN) ready for faster service.