Customer Services
Customer Service
At Erayak, your satisfaction is our top priority.
Whether you need product support, help with a warranty claim, or simply have a question — our dedicated team is here to assist you.
Reach out through the form below, or contact us by email or phone. We’re ready to help, every step of the way.
🇺🇸 United States Contact – Erayak North America
- Email: support@erayakpower.com
- Address: Erayak Power Victorville, CA 92392, USA
Need Help? We're Just a Message Away.
Let customers speak for us
from 1646 reviews
Haven’t put much time on it yet, but have ran for a few hours and have put some load to it. Can’t wait to try the switch from gas to propane. Letting it get broken in first. But loving it so far.

Great fit for our 17 ft Travel Trailer. Runs our AC and appliances with no problem. We manage what’s running at any given time to minimize stress on the generator like you should but the power matches the Onan 4500 that was on our motorhome but without the fumes and the volume. We still haven’t had the need to run it for extended hours but I have confidence it will perform if needed. We carry it mostly for quick stops or overnights at Harvest Hosts with no hookups. The cover we purchased has flaps that allows us to use it right on the bumper carrier.

Click to play video
I cannot say enough good things about the ERAYAK 2400W Portable Inverter Generator. From the moment I unboxed it, I was impressed by its compact size and lightweight design. At just 42 lbs, it's incredibly easy to carry around, which has been a game-changer for my camping trips.
The performance is truly what sets this generator apart. The 2400W peak output is more than enough to power all my essential electronics, from my phone and laptop to a small fan and coffee maker. The inverter technology provides clean, stable power, so I never have to worry about my sensitive devices. The real showstopper, however, is how quiet it is. At 52.5 dB, it's barely a whisper, making it perfect for use in campgrounds without disturbing anyone. The ECO Mode is fantastic; it sips fuel and automatically adjusts to what I'm running, saving me money and reducing noise even further.
I've used it for both remote work while camping and as a reliable emergency backup for my home, and it has performed flawlessly every time. It starts up easily, the controls are straightforward, and the multiple outlets give me all the connectivity I need. This generator has exceeded all my expectations—it's efficient, quiet, and powerful enough for all my needs. If you're looking for a portable power solution, look no further. This is the one to get.

I honestly didn’t expect this little unit to pack such a punch. The first thing that stood out to me is the size — compact, easy to move, and not a hassle to load into the car. But once you fire it up, you realize it’s a complete powerhouse. It has quickly become my go-to for trips, and we’ve even started calling it “Camp Buddy” because it’s always the first thing we grab when heading out.
On our last camping trip, it proved its worth right away. We had it running a portable cooler, charging everyone’s phones, and even powering a small fan through the night. It handled everything without hesitation and still had plenty of life left in it. What I really appreciate is how steady and reliable it feels — no hiccups, no flickers, just smooth and consistent power the whole time.
Another big plus is how manageable it is to carry around. I’m not wrestling with a bulky, heavy machine, which makes setup and pack-up much easier. It’s the kind of gear that blends into the background — you almost forget it’s there because it just works. i also like the design as it has a cut out for maintenance and a voltmeter for active load.
Whether for camping, tailgating, or backup power at home, this little camp buddy has already earned its spot as one of my most useful tools. Highly recommend!

Received Gen well packed and quickly. Went through start up procedures. Gen fired right up no problem.
It ran my rv ac no problem and I’m sure it’ll run both. My only small gripes are no eco mode on electric start model and it’s a little louder than I thought it would be. Maybe because there’s no eco

Erayak Dual-Fuel 4500W Inverter Generator – 30Amp Propane & Gasoline, Portable Quiet Power for Camping & RV

Everything went great. I had a little trouble getting the trolley wheels on but my age has something to do with that. I especially like the size of the generator for the amount of power it puts out. I would definitely recommend this unit.
Jim McRoberts

Great little generator for the money. I bought this specifically to recharge batteries on my boat when I go places where I will leave my boat docked and the dock doesn't have electricity. Lightweight, starts easy and in eco mode it is amazingly quite and its barely audible 30 -40 feet away so its not annoying to people on shore.

Fantastic...very quiet for its size...perfect backup for the Hurricane

Great overall generator and at a fair price. I bought this for day use, camping, and definitely in case of a power outage. This unit by far meets all my needs.
Upon receiving it the generator is well packed and arrived undamaged. Start up was easy as the directions are simple to follow and written in plain English. The unit comes with all the necessary tools to install the spark plug and fuel up safely. It also has an adapter that you can use to charge up a car battery if needed. I fortunately haven’t had to use this but will come in handy if batteries run low on an RV or your primary vehicle. It’s a lighter device so most can move around in their own with the convenient handle. It doesn’t take up a lot of space so easy to store at home or in your vehicle.
It runs relatively quiet for a generation and doesn’t drown out conversations when sitting around the campfire. I like the easy use as it clearly indicates on the switch startup mode. Starting the generator was a snap and hasn’t given me any issues. Often when not in use for a season it’s easy to forget but this one provides plenty of direction all on its own.
This is a great product and I was able to run the blower for a bounce house at a soccer party. It allows you the freedom to take things you normally wouldn’t use to the park like this event. I will definitely be using your run my pellet stove if the power goes out this winter and keep my refrigerator from thawing out during linger power outages.
Very pleased with the porches and a well thought out design and instructions.

I’ve got a workshop that’s set back from my house, and running a power line all the way out there would’ve been way too expensive and complicated. So I decided to give this generator a try, and it’s been exactly what I needed.
Since I mostly work out there in the evenings, I really appreciate how quiet this thing is. It’s not much louder than a normal conversation, so it doesn’t disturb me or my neighbors. It’s also surprisingly lightweight and easy to move around, but don’t let that fool you it packs enough power to run my lights, tools, and a small heater all at once.
I was up and running within minutes of unboxing it. Just added gas and oil, pulled the cord, and it started right up. The ECO mode is great for saving fuel when I’m only running one or two things.
If you need reliable, quiet power for a shed, campsite, or backup at home, this generator is a solid choice. No complaints at all!

This ERAYAK 2400W inverter generator works for both home backup and for camping. It’s quiet, easy to start, and the ECO mode saves fuel while still providing steady power. It’s compact and portable easy for traveling. This compact portable generator has exceeded all my expectations! I bought it mainly for camping and emergency backup at home, and it has proven to be one of the best investments I’ve made. Despite its small size, it delivers an impressive amount of power and runs everything I need without any issues.
Setup was simple and quick. It started right up on the first try and has been reliable every single time I’ve used it. The design is lightweight and easy to carry, so transporting it from my garage to the car or campsite takes almost no effort. It doesn’t take up much space either, which is great for storage.
One thing I really appreciate is how quiet it runs compared to other generators I’ve owned. I can hold a conversation nearby without shouting, which makes it perfect for camping or tailgating. It’s also very fuel efficient I can get several hours of steady power on a single tank, giving me peace of mind during longer outings or unexpected blackouts.
So far, I’ve powered lights, fans, a mini-fridge, and even charged my phone and laptop without a problem. The output is stable, so I don’t worry about damaging sensitive electronics. The controls are very straightforward, and I think even a first-time generator owner would have no trouble using it.
Overall, this little generator is powerful, portable, and dependable. It’s built solidly, feels durable, and I know it will last me for years of use. Whether you’re looking for something for camping, RV trips, tailgating, or just a reliable backup at home.

Quality product, great fuel capacity. Very quiet.

The first impression of the ERAYAK 8000iE is excellent — it’s a beautifully designed machine with a solid metal frame that gives it a premium look and feel. I ran it under load for several hours, and when I drained the break-in oil, I was surprised at how clean it was, with only minimal metal particles, which is completely normal. Overall, I’m very impressed with its performance and build quality. This generator has really exceeded my expectations, and I truly enjoy using it.

RAS
What customers think about the store
The ERAYAK products like generators, inverters and solar panels are praised for their portability, quiet operation, fuel efficiency and good value for money. Many users find them reliable and powerful enough to run essential appliances during power outages or ... The ERAYAK products like generators, inverters and solar panels are praised for their portability, quiet operation, fuel efficiency and good value for money. Many users find them reliable and powerful enough to run essential appliances during power outages or outdoor activities. However, some had issues with longevity, starting difficulties or confusion about fuel compatibility. Customer service is generally seen as responsive but harder to reach.
Read more