Website Operator

Brand: ERAYAK POWER

Website: Erayakpower.com

United States Contact Address:
Walnut, CA 91789
United States

Email: support@erayakpower.com

Phone: +1 (208) 242-7286

EU Regional Contact

Erayak Power Solution Europe

Helene-Mayer-Ring 7A
80809 München
Deutschland (Germany)

Email: support@erayakpower.com

Product availability, shipping eligibility, warranty handling, and support options may vary by region and product type.

1. Website Information

• General information: The content on this website is provided for general product, shopping, support, and brand information purposes.
• No professional advice: Website content does not constitute legal, technical, engineering, electrical, tax, or professional advice. For specific applications, installation, compliance, or safety questions, consult a qualified professional.
• Accuracy of information: We make reasonable efforts to keep product descriptions, prices, availability, shipping information, and policies accurate, but errors, omissions, or updates may occur.

2. Product Information & Safety

• Read the manual: Customers are responsible for reading and following all product manuals, warning labels, safety instructions, maintenance requirements, and operating guidelines before use.
• Engine-powered equipment safety: Generators and engine-powered equipment must be operated only in accordance with the product manual and all applicable safety warnings.
• Carbon monoxide warning: Never run a fuel-powered generator indoors, in a garage, in an enclosed space, or near open windows, doors, or vents. Always operate outdoors with proper ventilation.
• Use conditions vary: Runtime, noise level, output performance, compatibility, and other product results may vary based on load, environment, maintenance, fuel quality, altitude, and operating conditions.

3. Pricing, Availability & Order Information

• Prices and offers: Prices, promotions, discounts, product availability, and shipping options may change without prior notice.
• Errors and corrections: We reserve the right to correct pricing errors, product information errors, inventory errors, or checkout errors, including after an order is submitted, where permitted by applicable law.
• Order policies: Shipping, returns, refunds, cancellations, warranty support, and other customer service matters are governed by the policies published on this website.

4. Intellectual Property

• Protected content: The ERAYAK name, logos, product images, graphics, page layouts, videos, text, icons, and other website content are owned by or licensed to Erayak and are protected by applicable intellectual property laws.
• No unauthorized use: You may not copy, reproduce, modify, distribute, publish, scrape, or commercially use website content without prior written permission from Erayak.

5. Third-Party Links, Apps & Services

• External services: This website may include links, integrations, payment providers, financing providers, shipping services, review tools, analytics tools, or other third-party services.
• Third-party responsibility: Erayak is not responsible for the content, policies, availability, security, or practices of third-party websites or services. Please review their terms and privacy policies before using them.

6. Website Accessibility Support

• Accessibility commitment: Erayak aims to provide a website experience that is accessible and usable for customers, including customers using assistive technologies.
• Need assistance? If you experience difficulty accessing any part of this website, placing an order, reading product information, or using a feature, please contact us at support@erayakpower.com.
• Helpful details: Please include the page URL, the issue you encountered, your device/browser if available, and the assistive technology used, so we can better assist you.

7. Limitation of Website Use

• No misuse: You agree not to misuse this website, interfere with its operation, attempt unauthorized access, introduce malicious code, scrape content without permission, or use the website for unlawful purposes.
• Website availability: We do not guarantee that this website will always be available, uninterrupted, error-free, secure, or free from technical issues.