Garantía
Erayak 3-Year Limited Warranty
Thank you for choosing Erayak. We stand behind our products and are committed to your satisfaction. Every Erayak generator and power solution comes with a 3-Year Limited Warranty.
What’s Covered
Erayak warrants that your product will be free from defects in materials and workmanship under normal use, as described in the user manual.
Warranty Period:
- 3 years from the date of original purchase
- Applies to all Erayak products
Valid Use Conditions:
- Must follow the product’s instruction manual
- Correct installation, operation, and maintenance required
How to Make a Warranty Claim
- Contact us at support@erayakpower.com
- We’ll respond within 24 hours and assist with troubleshooting
- If confirmed as defective, we’ll provide a pre-paid return label to our U.S. or EU warehouse
- After inspection, we’ll send a free replacement
- Within 6 months of purchase: refund or replacement available
From month 7 to 3 years: replacement only
Warranty Conditions
- Applies only to the original purchaser
- Repaired or replaced items do not extend the original warranty
- Proof of purchase is required for all claims
What’s Not Covered
- Misuse, modification, improper installation
- Accidental damage, cosmetic wear, or normal aging
- Third-party accessories or attachments
Limitation of Liability
Erayak is not responsible for indirect, incidental, or consequential damages, including loss of data or connected equipment. Our total liability will not exceed the original purchase price.
This warranty gives you specific legal rights, and you may also have other rights that vary by state.
📧 Contact us anytime at support@erayakpower.com