FAQ

How to buy now?

You just need to complete the online payment and fill in your shipping information, and we will deliver the goods to your door.

Differences of socket type/output voltage?

Electrical information is different from your national standard?
Do not worry about this. We will automatically take the socket type/output voltage applicable in your area when we send the goods.

Scope of your local delivery? How long will it takes?

We provide free local delivery service in the North America, EU, with the fastest delivery in 3~5 days.

North America: United States
EU Regions: Germany, France, Spain, Italy, Sweden, Switzerland, Poland, Belgium

Do you ship overseas?  How long will it take?

Yes, we ship all over the world.

International shipping will arrive within 7~15 days.

Note: We will ship from door to door and will not charge you customs duties, taxes, shipping or other fees for any reason.

Can I return my order?

All of our products come with a 30 Day Money-back Satisfaction Guarantee. If you are not happy, we are not happy.

What is your warranty?

We provide a 1-year warranty and lifetime technical support. We have a 24-hour online customer service that responds quickly. Just email us directly and we’ll take you through the process.