Customer Services
Customer Service
At Erayak, your satisfaction is our top priority.
Whether you need product support, help with a warranty claim, or simply have a question — our dedicated team is here to assist you.
Reach out through the form below, or contact us by email or phone. We’re ready to help, every step of the way.
🇺🇸 United States Contact – Erayak North America
- Email: support@erayakpower.com
- Address: Erayak Power Victorville, CA 92392, USA
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from 1658 reviews
fantastic unit. plenty of power. lightweight. quiet even on non-eco mode. needs more outlets or a 240v outlet but a splitter or umbilical worked just fine. definitely worth the cheap cost. no hassle, easy to use and set up and not a gas hog.

Never thought I'd be buying a generator from Erayak but here i am and I'm LOVING IT!!
I was so skeptical on buying a generator on here but man am I glad I did!! Such a great deal for the price, lot of value here in this 15lb generator. With this price tag its hard to not be curious & man, I am so impressed by it it's unreal. You cannot get more of a bargain than this. It's so lightweight and easy to bring around anywhere with me. I take it with me every time I go camping. And even if I know I'm going to be using some kind of plug in tool on the road, the generator is with me. I can pick it up and put it in my backseat with no problem. There weighs probably 15-20lbs so it's not an issue to bring it anywhere with you.
Let me be real. A main reason why I wanted to get this was because I wanted to be able to make pizza rolls while camping in the woods AND NOW I CAN. Also I just I went camping and I forgot my portable power station so I had to use the generator which is always in my truck now to pump up our air mattresses.
It's so quiet it's insane. I actually left it running in accident for a few hours because it was on ECO mode and I had music playing from my phone speaker, and the music drowned out the maybe 2 decibles you get from the generator exhaust. I can bust it out of my garage and bring it anywhere near my rusty truck when I need to cut some more rusted metal off with EASE. Barely even used any gas while using a cutter for 30 minutes.
The thing is so narrow in tiny I can bring it and use it anywhere. Let me tell you, have been putting off buying a generator for so long because they are normally very expensive to get a good one that say they operate quietly, and this was the best deal. The only issue I have is now I want more of them! I want to be able to have one wherever I go! If I needed to I'd strap it to my back and carry it as a backpack! Literally it's so light you could strap it to yourself and take it backpacking lol. Super easy to maneuver around whatever you need to use it for.
Took a few pics of me using the generator just so I could brag to my friends of how powerful and portable this little powerhouse is!! Love it so much. Thank you!!

We just hosted a backyard party last week, and it was the first real test for this generator. I have to say, I was really impressed. Our backyard is pretty big and doesn't have any outdoor power outlets, and instead of spending a fortune to have an electrician run lines out there, I decided to invest in this generator for our parties and for camping. I'm so glad I did. The best part is how quiet it is. It wasn't noisy at all and didn't interrupt our conversations or the music. It's also seriously powerful. I was able to run two separate power strips off of it so all our guests could charge their phones, and we even had a karaoke machine going without a single hiccup. The fact that it can run in parallel is a great feature for the future if we ever need even more power. It handled everything we threw at it with ease and made our party a total success. This is exactly what I needed.

I am very happy with this generator so far. It is compact, easy to move, and starts quickly without any problems. The noise level is very low compared to other generators I’ve used, which makes it perfect for home backup and camping. It provides stable power for, and the ECO mode helps save fuel. Overall, excellent value for the money

Product works great, I am pleased. However I currently lost most of my investment in your company’s publicly traded stock. Does your company make good sales and are you growing in quarterly revenues?

Got this mainly to take during my kids sporting events and was worried that other parents would complain of the noise. I'll tell you that the parents cheering were louder than this generator. I also decided to put some real load into it to see what it could handle during power outages (or even Florida hurricanes), and I was able to run my 12000 BTU portable ac smoothly.
It is fairly light to carry around. I'll say between 40-50 lbs.
While it is brand new, and didn't look used at all, I was surprised of the gasoline smell on it. I'm guessing that as part of quality control they might run them beforehand.

I recently purchased this small generator and I a very impressed! The performance is top notch. For such a compact unit, it packs a surprising amount of power, reliability and durability. When I unboxed this, the set up was easy and straightforward. The instructions were clear and simple. The generator started up right away with no hassle.
The build quality feels solid and durable. The handle and frame make it easy to transport. It's lightweight enough for one person to carry without strain. It's quiet! This is a plus since I've had generators that were loud and hard to hear conversations while it was running. It runs smoothly without producing the loud rumbling you often get with large generators. Despite its small size, it has no problem keeping essential appliances and devices running. From lights, fans, phones, chargers and kitchen appliances.
I plan to take this camping with me, tailgating and using it during storms when we lose power. It’s small enough to store nicely in my garage. I will store it in the packaging it came in.
Overall, you can’t beat the price for this quiet, efficient, multi-use generator. I did a lot of research before purchasing this Erayak brand and I couldn’t be happier with my decision.

I got this generator to hook up to my camper and to use for all the things camping as well as for my job site for some of my power tools. First thing, it was packaged very well and surrounded in air packaging. I took it camping and was impressed with its compact size as compared to the power. It packs a punch for its size. It ran all night when we were out camping and I was very impressed with how quiet it ran. Super low purr and didn’t bother us while we were sleeping. The hum was actually a nice white noise. It ran a very long time on one tank of fuel. I then took it to the job site and my guys were very impressed with it. They said it was easy to set up and the directions were easy to follow even though one of my guys had never ran one before. It’s just as good quality as the last one I had it was over two times the price of this one. It didn’t get too hot and I wasn’t worried about it overheating. All around a great generator for the money. I would highly recommend for anyone that needs it for household use as a backup, camping and peace of mind of having an alternate power source, also on the job site when you need a power source. I couldn’t have asked for a better generator.

Haven’t put much time on it yet, but have ran for a few hours and have put some load to it. Can’t wait to try the switch from gas to propane. Letting it get broken in first. But loving it so far.

Great fit for our 17 ft Travel Trailer. Runs our AC and appliances with no problem. We manage what’s running at any given time to minimize stress on the generator like you should but the power matches the Onan 4500 that was on our motorhome but without the fumes and the volume. We still haven’t had the need to run it for extended hours but I have confidence it will perform if needed. We carry it mostly for quick stops or overnights at Harvest Hosts with no hookups. The cover we purchased has flaps that allows us to use it right on the bumper carrier.

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I cannot say enough good things about the ERAYAK 2400W Portable Inverter Generator. From the moment I unboxed it, I was impressed by its compact size and lightweight design. At just 42 lbs, it's incredibly easy to carry around, which has been a game-changer for my camping trips.
The performance is truly what sets this generator apart. The 2400W peak output is more than enough to power all my essential electronics, from my phone and laptop to a small fan and coffee maker. The inverter technology provides clean, stable power, so I never have to worry about my sensitive devices. The real showstopper, however, is how quiet it is. At 52.5 dB, it's barely a whisper, making it perfect for use in campgrounds without disturbing anyone. The ECO Mode is fantastic; it sips fuel and automatically adjusts to what I'm running, saving me money and reducing noise even further.
I've used it for both remote work while camping and as a reliable emergency backup for my home, and it has performed flawlessly every time. It starts up easily, the controls are straightforward, and the multiple outlets give me all the connectivity I need. This generator has exceeded all my expectations—it's efficient, quiet, and powerful enough for all my needs. If you're looking for a portable power solution, look no further. This is the one to get.

I honestly didn’t expect this little unit to pack such a punch. The first thing that stood out to me is the size — compact, easy to move, and not a hassle to load into the car. But once you fire it up, you realize it’s a complete powerhouse. It has quickly become my go-to for trips, and we’ve even started calling it “Camp Buddy” because it’s always the first thing we grab when heading out.
On our last camping trip, it proved its worth right away. We had it running a portable cooler, charging everyone’s phones, and even powering a small fan through the night. It handled everything without hesitation and still had plenty of life left in it. What I really appreciate is how steady and reliable it feels — no hiccups, no flickers, just smooth and consistent power the whole time.
Another big plus is how manageable it is to carry around. I’m not wrestling with a bulky, heavy machine, which makes setup and pack-up much easier. It’s the kind of gear that blends into the background — you almost forget it’s there because it just works. i also like the design as it has a cut out for maintenance and a voltmeter for active load.
Whether for camping, tailgating, or backup power at home, this little camp buddy has already earned its spot as one of my most useful tools. Highly recommend!

Received Gen well packed and quickly. Went through start up procedures. Gen fired right up no problem.
It ran my rv ac no problem and I’m sure it’ll run both. My only small gripes are no eco mode on electric start model and it’s a little louder than I thought it would be. Maybe because there’s no eco

Erayak Dual-Fuel 4500W Inverter Generator – 30Amp Propane & Gasoline, Portable Quiet Power for Camping & RV

Everything went great. I had a little trouble getting the trolley wheels on but my age has something to do with that. I especially like the size of the generator for the amount of power it puts out. I would definitely recommend this unit.
Jim McRoberts
What customers think about the store
The ERAYAK products like generators, inverters and solar panels are praised for their portability, quiet operation, fuel efficiency and good value for money. Many users find them reliable and powerful enough to run essential appliances during power outages or ... The ERAYAK products like generators, inverters and solar panels are praised for their portability, quiet operation, fuel efficiency and good value for money. Many users find them reliable and powerful enough to run essential appliances during power outages or outdoor activities. However, some had issues with longevity, starting difficulties or confusion about fuel compatibility. Customer service is generally seen as responsive but harder to reach.
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