Customer Services
Customer Service
At Erayak, your satisfaction is our top priority.
Whether you need product support, help with a warranty claim, or simply have a question — our dedicated team is here to assist you.
Reach out through the form below, or contact us by email or phone. We’re ready to help, every step of the way.
🇺🇸 United States Contact – Erayak North America
- Email: support@erayakpower.com
 - Address: Erayak Power Victorville, CA 92392, USA
 
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from 1708 reviews
 The charger was able to charge drone batteries at 30 W. It didn��t seem to get hot.
 For people with older cars that do not have a built-in usb charging port, this cigarette lighter adapter is ideal. Have used it for charging my iPhone 13 while using my phone for navigation. Without the charger, navigation would quickly drain my battery. Not sure what I'm going to do with second phone charger, but always nice I guess to have a spare.
 Charges pretty quick. Easy to use and lasts a long time.
 Product of excellent quality and very good price, I used them in both of my cars and they were incredible as well as offering super fast charging, and the USB type C port is even faster. Highly recommended for those who don't want to run out of batteries when driving
 Sleek and powerful! Great slimline car charger for USB and C-type charging. Accent lighting helps to find connections while driving at night. Value and quality.
 I��ve been using these LISEN car chargers for a long time and they work great. They charge fast and reliably every time, and the sleek design looks good in the car without taking up space. Definitely one of those accessories that just does its job perfectly. Highly recommend!
 I wired this thing up myself right in the garage. Nice and simple - just two thick wires to the battery, positive and negative, tightened them down, popped the fuses in, and that’s it. I really like that it only uses two cables. I’ve got an older inverter that’s bigger but actually weaker, and it’s still sitting around because it wants four different wires to the battery. I haven’t had time to figure out that mess. This one way easier. Right now I’m just testing it before mounting. First run I tried the basics – phone, laptop, box fan. No issues at all. Then I stepped it up. Our 1000w travel microwave ran fine, which is the main reason I bought it. After that I got curious and plugged in my shop vac. That pulled it harder but still ran. Then I tried an old heat gun, and that’s when it threw a warning. It shut down, then came back once I backed off. Honestly, that makes me trust it more, protections kick in like they should. The remote switch is the best part so far. I haven’t mounted the unit yet, but even with it just sitting in the garage, being able to click the remote instead of messing with the power button right on the inverter is super convenient. Fan noise is light unless you’re really pulling a load. I only noticed it with the heat gun and shop vac. Otherwise it stays quiet. For trips, camping, or even backup at home, I know this one will get the job done. Straightforward install, works as advertised, and no cussing during setup - that’s already a win in my book. Will test it more on our incoming Wisconsin trip and let you know how it worked in real live.
Update: Just got back from Wisconsin 8 days on the road and I put this thing to work every single day. Charged everything, ran the microwave, even powered tools when I needed them. Not a hiccup the whole trip. Couldn’t be happier, works seamlessly. Hope it helps.
 This power inverter is called the TANK 3000, and let me tell you this thing is a tank. My previous power inverter was a small 140W unit. Moving to this bad boy is a huge jump. 3000W is a ton of power. There were plenty of things that my last inverter couldn't handle. I don't think I'll ever come across that issue with this 3000W unit. This will really come in handy for when I go camping, for my blow up mattress, portable shower, as well as the little things like my phone and powe bank. This unit is versatile with 3 115v ac outlets and also a few usb outlets for the smaller stuff. Its got two fans on the back to help with any over heating. This is the first inverter ive used that has a screen, which is awesome to have real time info on hand. The cables it came with are really beefy 0AWG. Although I want to mount it in my cab under the seat, and the cables it came with are definitely too short for that so I'll be getting new cables for that. Overall I'm very excited to get to put this thing to use!
 I buy this power inverter 3000 watts install in my camper which being remodeled inside with all new wiring update this only my tips on how I will used power inverter 3000 watts on power inverter it's got three plugs in build in breaker switch on all three plugs in have good have for safety .... I am not licensed electrician or mechanic please be careful wen install of you don't know what you doing you can start fire for your safety have license mechanic install in your camper or semi truck or batteries backup system .... This kit comes all wires are going need too install your power inverter 3000 watts I really like got caps on battery terminals and it's got + and -sign on case so no mix up on battery wires .... Wen I installed power inverter I add on battery line power inverter cut switch from battery on power inverter got cut off switch and remote control switch I add battery cut off switch for safety and wen not around kill power going power inverter ..... On power inverter it's got USB C charging for fast charging and USB charger .... You can hot wire into camper 110v power to do that you are going need transfer switch without you will hurt power inverter .... You really don't need it's because you can used 3 plug in on power inverter ..... Of you don't plan on using sure power you can connect to camper without transfer switch run your camper on battery bank up power with solar system... On running coffee machine power tools refrigerators cooktops air fryers induction cooktops it's run all with no problem just check your watts on all appliances before plugging in don't go over 3000 watts total on power inverter ... On battery size you can used 100ah be it's only 1200 watts you are going need very big battery bank run this one and running on semi truck or cars you can power it's by semi truck or car as long vehicle running .... Of you are planning on using for emergency power to run on battery for off grid used with heat used small heater it's work just fine .... It's great diy kit please remember safety comes first for it's quality very good on build of power inverter very nice ... You will have for many years to come on power inverter itself got to build in fan and it's auto turn off of volt low and volt too high that's for safety of your battery at 10.5 volt it's beep at you turn your inverter off so it's don't kill your battery .... On power inverter it's led screen very nice it's give you reading of voltage used and battery voltage left on your battery wen turning on power inverter you will have hold button 10 to 15 seconds because it's children safety lock on power inverter and on remote control too green light on and red light failed on turn on .... Of you see red light check wires of have bad wire power inverter will not come on .... I am going be hooking up too lifepo4 battery with 600ah of battery as battery backup system used for off grid used in camper I am very happy power inverter
 Excellent product, exactly as described. It arrived on time, in good condition, and works perfectly. Very satisfied with my purchase! I highly recommend it.
 Works great and charges my phone quite fast.
 This is a great product. It has good power that stays for quite done time. It came with extender wires for more power. It��snot huge so can be put up easy.
 Compact, strong durable build, fast acting charging, work every penny !
 This car charger is very well-built and feels sturdy. It has excellent performance, charging devices very quickly. I also love that it has a good number of ports: one USB-C ports and one USB-A port, which makes it perfect for charging multiple devices at once.
 Pretty reliable. Instructions to get it started were pretty clear and easy to set up. Used it rustic camping a few weeks ago for the first time and it was pretty quiet. Ran it for a few hours with gas. Interested to see how it handles over time.
What customers think about the store
The ERAYAK products like generators, inverters and solar panels are praised for their portability, quiet operation, fuel efficiency and good value for money. Many users find them reliable and powerful enough to run essential appliances during power outages or ... The ERAYAK products like generators, inverters and solar panels are praised for their portability, quiet operation, fuel efficiency and good value for money. Many users find them reliable and powerful enough to run essential appliances during power outages or outdoor activities. However, some had issues with longevity, starting difficulties or confusion about fuel compatibility. Customer service is generally seen as responsive but harder to reach.
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