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Thank you for choosing Erayak. As we operate in multiple regions across different time zones, we understand that receiving timely responses is important to you. Due to these time zone differences, there may occasionally be slight delays in our responses, especially if inquiries are sent outside of our standard business hours.

However, we want to assure you that our team is committed to addressing all questions or concerns as quickly as possible, and no matter the time zone, we guarantee a response within 24 hours. Your satisfaction is our top priority, and we strive to provide you with the best service experience.

Thank you for your understanding and patience!

Best regards,
ERAYAK Customer Service Team